Frequently Asked Questions
Everything you need to know about your Bodybuilding Warehouse order
How long does shipping take and what are the costs?
We offer several shipping options including Standard and Next Day Delivery. Standard delivery typically takes 2-3 working days, while Next Day orders must be placed before 9 PM. Free shipping is available on orders over a specific threshold.
Can I return a product if I am not satisfied?
Yes, we offer a 14-day return policy for unopened and sealed products. Due to health and hygiene regulations, we cannot accept returns on supplements that have been opened or consumed.
How do I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking link. You can also log into your account on our website to view your order history and real-time tracking updates.
Are your supplements tested for quality and banned substances?
Quality is our priority. We manufacture many of our products in-house in our state-of-the-art facility to ensure purity. Many of our items are also batch-tested to comply with anti-doping regulations.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also offer digital payment options like PayPal and Klarna for buy-now-pay-later flexibility.
Do you offer discounts for bulk purchases or subscriptions?
Yes, we provide 'Subscribe & Save' options on many of our best-selling proteins and vitamins, allowing you to save up to 10% on recurring orders. We also offer tiered pricing for bulk purchases on selected items.